Privacy Policy

Stay At Home Nursing & Companion Services
Effective Date: 2025

Stay At Home Nursing & Companion Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit your information through our forms.

By accessing this page or submitting your information, you consent to the practices described in this policy.


1. Information We Collect

We may collect the following information when you use our website, submit an opt-in form, or communicate with us:

Personal Information

Name

Phone number

Email address

Address (if submitted)

Details about your loved one's care needs (if provided voluntarily)

Automatically Collected Information

We may collect:

IP address

Browser type

Device information

Cookies and tracking pixels for analytics and advertising

We do not knowingly collect information from children under 18.


2. How We Use Your Information

We may use your information to:

Contact you about home care services

Respond to your inquiries

Schedule assessment calls or consultations

Send appointment reminders or updates

Provide requested information

Improve our website and customer experience

Comply with legal and regulatory requirements

Your information is never sold to third parties.


3. SMS & Email Consent (“Opt-In”)

By submitting your phone number and/or email through our forms, you agree that we may contact you via:

SMS text messages

Phone calls

Emails

SMS Disclosure:

By opting in, you agree to receive informational and appointment-related text messages from Stay At Home Nursing & Companion Services.
Message frequency varies.
Message & data rates may apply.
You may opt out at any time by replying STOP.


For help, reply HELP.

We do not share or sell your SMS consent or phone number with third parties.


4. HIPAA Notice (Important)

Because we are a home care agency, certain personal or health-related information you provide may be considered Protected Health Information (PHI).

We protect PHI in accordance with applicable federal and state privacy laws.
Any health information you provide through this form is used solely to determine your care needs and is not shared except as required to deliver services or comply with the law.

This page is not intended to replace a full HIPAA Notice of Privacy Practices, which may be provided separately upon becoming a client.


5. Sharing Your Information

We may share your information only with:

Our internal care coordination team

Service providers who help us operate our website or systems (e.g., scheduling tools, CRM)

Authorities when required by law

We do not sell or rent your personal information to marketers.


6. Cookies & Tracking Technologies

We may use cookies, tracking pixels, and analytics tools (such as Meta Pixel and Google Analytics) to:

Track website performance

Measure ad conversions

Improve our marketing

Understand visitor behavior

You can disable cookies in your browser settings.


7. Data Protection & Security

We use industry-standard measures to protect your information, including:

Secure servers

Encrypted data transfer (SSL)

Restricted access to personal data

Internal confidentiality policies

However, no transmission over the internet can be guaranteed as 100% secure.


8. Your Rights

Depending on your state, you may have rights to:

Access your personal information

Request corrections

Request deletion

Opt out of marketing communications

To make a request, contact us using the information below.


9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Stay At Home Nursing & Companion Services


Email: [email protected]
Phone: 410.480.7099
Address: Waterloo Rd Suite 140, Columbia, MD 21045


10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest revision date will always be listed at the top.